I help small companies fix recurring IT problems and put AI to work.
More than 20 years in IT, from the help desk to cloud and infrastructure at a global investment bank. I now work directly with small companies as an independent consultant, covering the technology roles you can't justify hiring full time.
- 20+ years in IT
- Help desk to global investment bank
- Microsoft Azure certified
- Professional Scrum Master II
- Cisco CCNA
I'm Dan Wassell, an independent IT consultant.
Small companies often depend on technology that nobody fully owns. Systems grow, suppliers change, the same faults keep returning, and AI adds a new set of decisions. I step in as a senior, independent adviser: I find what is actually wrong, explain it in plain English, fix it or direct those who will, and leave you with clear documentation.
More about meHow I can help
Problem management
Recurring faults are rarely random. I investigate the root cause, explain what I find in plain English, fix the underlying issue and put controls in place so it doesn't return.
Problem managementIT infrastructure support and advice
A clear-eyed review of your cloud, network, devices, accounts, backups and security, followed by a prioritised plan and hands-on help working through it.
IT infrastructure support and adviceCloud and migration
Microsoft 365, Azure and AWS configured properly, with costs under control and a migration plan your business can actually follow.
Cloud and migrationAutomation and custom tools
Small, well-documented automations and internal tools that remove repetitive work, and that you own outright.
Automation and custom toolsAI advice
Practical guidance on where AI will help your business, how to use it safely with your data, and how to get your team using it with sensible rules.
AI adviceFractional IT lead
Part-time technology leadership covering budgets, suppliers, security and roadmap, without the cost of a full-time hire.
Fractional IT leadDiscover
A free introductory call to understand your situation and what you need.
Diagnose
I investigate properly and report back in plain English, with options and a recommendation.
Deliver
I fix the problem myself, or direct your team and suppliers to do it.
Hand over
Clear documentation and no lock-in, so you are never dependent on me.
Project work
A defined piece of work with a clear scope, start and finish: an investigation, an IT health check, a migration, an AI readiness review.
Monthly retainer
An agreed amount of my time each month for ongoing advice, problem management and support, with the flexibility to adjust as your needs change.
Not sure which fits? Book a call and we will work it out together.
Questions
Who do you work with?
Small UK companies, typically between 5 and 100 people, that have little or no in-house IT leadership.
How do you charge?
I don't publish rates because every business is different. After an initial conversation I'll give you a clear figure for project work, or an agreed monthly arrangement for a retainer, before any work begins.
Is there a minimum commitment?
No long contracts. Retainers run month to month.
What happens on the intro call?
Thirty minutes, free, to understand what is going on. If I'm not the right person to help, I'll say so.
Do you provide a day-to-day helpdesk?
No. I'm not a replacement for a 24/7 helpdesk or on-the-ground support. I diagnose, improve and advise, and I work alongside whoever handles day-to-day support.
How do you handle our data and system access?
I work under a confidentiality agreement, use the least access needed for the task, and document everything I touch.
Where do you work?
Remotely, with clients across the UK.
Have an IT problem, or an AI question you can't get a straight answer to?
Tell me about it. I reply within one working day.